ST
SIBONGILE T

1 reviews | Active since Mar 2015

13 Mar 2015, 13:05

goods complaint

i made a purchase in December last year of a bed and friedge apon delivery the bed was damaged and the delivery guys told me to go to the store and explain to them of which i did the response i got from them was horible. i went back again a number of time without receiving any help. i also called the head office till today i haven't had a responce to top it all i dont have a bed to sleep in. im going to stop making payments till my problem is solved.

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Replies (1)
Lewis Stores
Lewis Stores's reply29 Apr 2015, 13:45
Official
Hello sbongile Tshila,

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Please be advised that this complaint has been resolved amicably.

We have contacted the customer who confirmed that he is satisfied with the decision/agreement.

Regards,

Lewis Group

Best regards,