NM
Nozipho M

1 reviews | Active since Mar 2026

29 Mar 2026, 16:00

**** gift calls

I received a gift call from Lewis Germiston on the 27th of March from number . The lady called from a number registered under Lewis and even when I search it shows it belongs to them. She claimed I had been listed to come collect a gift at their store. I explained that I was far but she insisted that I had to come and collect it by the 29th as this was a big and great gift. Imagine my dismay when I drove all the way on the 29th only to be told at first that they had no idea what I was talking about and then minutes later the lady who gives the gifts had left with the keys. I don't know what all that disappointing act was about but I didn't appreciate it at all mostly because I had mentioned that I live far but your store still INSISTED that I make that trip. Terrible disappointed at how you all wasted my time and money.

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Replies (1)
Lewis Stores
Lewis Stores's reply30 Mar 2026, 09:56
Official
We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours

Best regards,