CS
Caven S

1 reviews | Active since Oct 2019

13 Mar 2025, 22:25

Gauteng Accounts Manager

After months of no feedback regarding my query, which included over six reference numbers from calls to the call center and visits to the store, I was finally contacted by Ntsako Mnisi, the Regional Accounts Manager for Beares 2 Gauteng region. She took the initiative to personally visit my home and address the matter, demonstrating a level of dedication and customer care that I deeply appreciate.

Today, I received the wonderful news that my claim has been successfully resolved, and I am incredibly grateful for her efforts. Her attitude and commitment to helping me were instrumental in reaching this solution.

From the bottom of my heart, I would like to express my sincere thanks to Ntsako for her excellent service. She truly went above and beyond to ensure my issue was resolved.

0
Replies (1)
Lewis Stores
Lewis Stores's reply13 Mar 2025, 23:09
Official
Thank you for taking the time to rate our service. We appreciate & value your feedback.