G@tvol Of Lewis Group

Previously I wrote on Hellopeter with regards to Lewis Stores. Again I find myself having to complain about them. According to my credit record and the credit bureau my account has not been paid for almost a year. I have proof of payment for each month I have paid and these payments have not been updated on their system yet nor at the credit bureau. I have sent them proof of payment and was only contacted to say they cannot open the attachments, and I need to send it separately in order for the attachments to be opened. I then sent them again. Their system has still not been updated and my credit profile looks like ****. Dont you people work there? Or do you not value your job? This has been an ongoing problem and nobody seems fit to assist. I sent a whatsapp message to the "Credit Manager" Abiedah, and she just ignored my message. Is it because I did not give a better rating the last time? Just asking? I am really not impressed...