MT
Mokgaetsi T
1 reviews | Active since Oct 2018
27 May 2020, 14:39
FREE GIFT NIGHTMARE
Good day
I purchased a lounge suit from them which came with a free gift of a decoder however when the goods where delivered,there was no sign of my free gift. when i asked them, they said they do not have stock, they will call me and let me know when they have it in stock ,that was since 1 November 2019, 5 months later ,no call from them, honestly I feel like they only care about getting commission, and once they get it they done with you. I chose the lounge suit because of the decoder. I am not happy at all with their service and i don't think i would refer anyone to their store if this is how they treat their customers.
Regards Mokgaetsi
Helpful (0)
Replies (3)0
Replies (3)Lewis Stores's replyOfficial
01 Jun 2020, 12:21Dear Sir/Madam,
Please be advised your reference no is 680535
The matter will be attended too
Yours faithfully,
Lewis Stores
Please be advised your reference no is 680535
The matter will be attended too
Yours faithfully,
Lewis Stores
Lewis Stores's reply01 Jun 2020, 12:21
Official
Dear Sir/Madam,
Please be advised your reference no is 680535
The matter will be attended too
Yours faithfully,
Lewis Stores
Please be advised your reference no is 680535
The matter will be attended too
Yours faithfully,
Lewis Stores
MT
Mokgaetsi T's updateReviewer Update
08 Jun 2020, 16:11Good day
I would like to thank everyone from Lewis who participated in making sure that my query is resolved as quick as possible , I really love the gift i received.Thank you, 5 star to everyone ,especially the regional manager for the Stella service.
I would like to thank everyone from Lewis who participated in making sure that my query is resolved as quick as possible , I really love the gift i received.Thank you, 5 star to everyone ,especially the regional manager for the Stella service.
MT
Mokgaetsi T's update08 Jun 2020, 16:11
Reviewer Update
Good day
I would like to thank everyone from Lewis who participated in making sure that my query is resolved as quick as possible , I really love the gift i received.Thank you, 5 star to everyone ,especially the regional manager for the Stella service.
I would like to thank everyone from Lewis who participated in making sure that my query is resolved as quick as possible , I really love the gift i received.Thank you, 5 star to everyone ,especially the regional manager for the Stella service.
Lewis Stores's replyOfficial
10 Jun 2020, 09:45Dear Sir/Madam,
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
Lewis Stores's reply10 Jun 2020, 09:45
Official
Dear Sir/Madam,
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
