EB
Eugenia B

1 reviews | Active since Feb 2017

24 May 2017, 09:50

former lewis employee

<p>i bought a oven and hob unit and a sink while working for LEWIS STORES BRANCH 1100. last year my insurance claim was approved but due to insufficiant of stock i had to wait.this i logged a complain with customer care and i was promised it will be solved till today.Last month SANSHIA regional manager called and asked me how will this be solved if i failed to solve it forgeting that i am a customer not one of her employee.on monday i went to see a branch manager Kotie who said there is stock but to my suprise head office said they dont have stock.i asked them to cancel my contract till today i am still waiting.i feel the is more to this than my complain</p>

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Replies (2)
Lewis Stores
Lewis Stores's reply24 May 2017, 10:30
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 570475

Lewis Stores
Lewis Stores's reply02 Jun 2017, 08:09
Official

Please be advised that the matter has been resolved amicably.