FIX MY RECORD

Hi <br> <br> I paid off my lewis store account , a closing balance of R 6,623.40+/- in december 2014, January statement comes and I owe R183+/-, I dont understand. On the February 26 2015, I went to the shop to pay this R183 and they tell me NO you have to pay R 4000 something the lady said, I told her she is making a mistake and that I paid closing balance, they told me Not to pay until they look into my account profile which took forever, I called everyday of the week for weeks but no help, they say no the manager will call you after serving this customer, everytime not there or have to callback when she is around they give me the time but I kept receiving smses saying that my account is in arrears, I kept calling each day till I got of the Manager Debbie, I faxed her the proofs of payments. I called her again after receiving another sms saying they are about to take legal action against me then she told to never mind the sms, she sent my profile to head quarters. Its been 3 days since she said that and I am WAITING. I am not happy because this will affect my credit record and I want nothing to do with Lewis stores after all this is sorted. FIX MY RECORD