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Rozwin T

1 reviews | Active since Nov 2023

21 Mar 2025, 13:35

Factory fault goods

Good day

It's me again

Regarding the above mentioned complaint of the couches I purchased at Lewis stores

I don't understand what the problem is but this couches is the worst **** I ever bought I had it exchanged last year August because there were some faults to it

Recently I picked up that it's breaking again The back is pulling loosen and the material is tearing by the sitting place I mean it looks like it's some factory fault because how can something so expensive keep breaking I don't know what can be done because I refuse to pay for something that is gonna keep breaking By the time I finish pay it....I won't have any couches because it will be broken

Can Lewis stores please be contacted and a exchange be done or whatever I purchased this couches at Roodepoort Lewis stores

I don't want this recliner couches I will take something else and whatever I paid thus far can be placed on the new ones and the balance I will pay

If I knew all this **** was going to happen then I would have never taken the couches in the first place

😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔

0
Replies (4)
RT
Rozwin T's update22 Mar 2025, 22:57
Reviewer Update
Please can I be contacted on *** thank u
RT
Rozwin T's update25 Mar 2025, 10:30
Reviewer Update
Good day

I am still waiting for someone to call me about my complaint
RT
Rozwin T's update25 Mar 2025, 10:32
Reviewer Update
Good day

I'm still waiting for someone to call me
RT
Rozwin T's update01 Apr 2025, 16:33
Reviewer Update
Good day

I received my exchange on the couches

I just want to send a big thank you to Charmaine (The Area Manager) for helping me in store
And to the lady at head office by the name of Carol
They really know how to deal with customers

Regards
Rozwin