Extremely Poor and Unfair Service from Lewis Stores / Bears Furniture – Still Waiting for My Money!

Disgusting Service from Lewis Stores / Bears Furniture – STILL Waiting for My Money!

I paid off my account in November 2025. Yet Lewis/Bears debited my account in November. I was refunded.

Then they debited me again in December. I was refunded after a struggle.

Then AGAIN in January 2026!

It is now 16 February 2026 and I STILL have not received my money back.

I have called multiple times. I sent all required documents on 2 February. They claimed I didn’t send them — only to later “find” them because they failed to properly check their email.

On 9 February I was promised a refund. Nothing. On 13 February I was promised payment at 12pm. Nothing. Then 3pm. Nothing. Then Friday/Saturday. Nothing. Then Monday morning. NOTHING.

Why was my account not closed? Why were my banking details not removed? Why take money that does not belong to you? Why lie to customers?

This is my hard-earned money. I am beyond frustrated and emotionally exhausted.

If this matter is not resolved immediately, I will escalate it further and take it to every relevant consumer authority until I receive my money. Enough is enough.

REFUND MY MONEY NOW