tN
theresa N

1 reviews | Active since Jan 2020

12 Apr 2021, 11:59

enraged customer

I do not recommend anyone purchasing from Lewis store. I was instantly given credit and when i was chosing my product they were out of stock. i had no choice but to pick what was on floor. at the time of delivery i was promised same day delivery unfortunatley goods were only delivered 4 days later. the refridgerator that was delivered was faulty and they had agents come home to sort and still now there are many faults this is a new account and i was only like a week late with payment and they are ready to attach the goods. i am an elderly woman that collects a social grant and explained to the store that i will be late with payment but they did not assist me in any way.....please refrain from dealing with these people

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Replies (2)
tN
theresa N's update12 Apr 2021, 13:06
Reviewer Update
the refrigerator has just been taken away from my home
i have never been so humiliated in my entire life the way Lewis stores has humilated me.
you guys just cudnt wait for a few more days just to receive payment. the account was opened and deposit was taken but there was no help when we required the help
i have now even lost out on my deposit. very very disappointing
Lewis Stores
Lewis Stores's reply13 Apr 2021, 08:35
Official
Dear Mrs Naidoo,

Our attempts to contact you has been unsuccessful 

Yours faithfully,
Lewis Stores