ZK
Zanele K

1 reviews | Active since Jun 2022

21 Aug 2024, 12:53

Embarrassing work place visit

Just wanted to ask if the staff is allowed to visit customers at their work places to as for payment? I mean, Yes I know I'm behind with payment but this practice is no unnecessary

0
Replies (4)
Lewis Stores
Lewis Stores's reply21 Aug 2024, 13:08
Official
We acknowledge and are in receipt of the complaint/enquiry. An agent will be in contact within 48 hours. 

Best regards,

ZK
Zanele K's update21 Aug 2024, 14:12
Reviewer Update
Thank you for the prompt response,
ZK
Zanele K's update24 Aug 2024, 21:31
Reviewer Update
Thank you Carol from the contact center , she made sure that my query was resolved successfully and called me with updates every day since my complaint on the 21st.....
Lewis Stores
Lewis Stores's reply26 Aug 2024, 08:55
Official
Thank you for taking the time to rate our service we appreciate & value the feedback. 

Best regards,