1 reviews | Active since Dec 2019
Do not shop at Lewis
If you can do not shop at Lewis. I regret using my money with them. I bought furniture last week friday (29th November) at Lewis Stores - East London , I was told my furniture would be delivered Saturday since the delivery Van's are busy as it was black friday sale which I was ok with. A week later I am still waiting, the most ****ed up thing about them is that the sales people seem to not be bothered about customer service as they are not communicating with me, I have to call them constantly and they keep telling me stories and making promises, that's if they even answer my call. I liked the furniture that I bought, but now tomorrow I am visiting the branch to cancel my purchase. So if you looking to buy anything do not buy at Lewis, judging from other reviews here, it seems to be a Lewis problem and not just that specific stores problem.
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 665324
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 665324
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
Please be advised this matter has been amicably resolved
Yours faithfully,
Lewis Stores
I am not sure what amicably resolved means, but I would like to indicate you apologizing does not change fact that a week after purchase at your store, goods weren't delivered. I still stand by every word of my review, I regret purchasing at your store and will be advising people I know not to.
Regards
Dissatisfied customer
I am not sure what amicably resolved means, but I would like to indicate you apologizing does not change fact that a week after purchase at your store, goods weren't delivered. I still stand by every word of my review, I regret purchasing at your store and will be advising people I know not to.
Regards
Dissatisfied customer