Dissatisfied customer

I am a furious customer. I requested a laptop from Lewis Kuilsriver branch about two months back. I made the request urgent but the process took longer than a month. My patience grew thin and I decided to cancel the order. After cancelation, the fee was still deducted from my bank account.

I went in for a refund and the request was placed a month back. I went in several times to request answers. The manager was very nonchalant and dismissed me, giving me cer*****y that the money was paid in. I asked for proof and she merely send me to another consultant.

I am tired of begging for my own money. I am tired of unprofessional and ********* business deals.