iM
ipeleng M
1 reviews | Active since Sept 2018
26 Sept 2020, 09:13
DISGUSTING SERVICE FROM LEWIS RUSTENBURG! TAKING ADVANTAGE OF THE ELDERLY!
Terrible experience with Lewis Rustenburg. We bought a bed under 2 years warranty.(SKU 230682) Theres a fault with the bed abd and the store is not forthcoming in attending the query. We logged the matter with the Store Manager Philemon TWICE in 2 weeks and they are not forthcoming with the exchange of the faulty bed.nor even coming back to the client! We called him on his mobile***)as well still no help. The service we have received from the store is appalling.
We call the shop and no one is answering. Lewis Rustenburg 2 years warranty is not adhered to.
Please attend your clients, replace the bed its not even a year old. Do not take advantage of the elderly.
Helpful (0)
Replies (3)0
Replies (3)Lewis Stores's replyOfficial
26 Sept 2020, 11:12Thank you for Bringing the above to our attention.
Lewis Team
Lewis Team
Lewis Stores's reply26 Sept 2020, 11:12
Official
Thank you for Bringing the above to our attention.
Lewis Team
Lewis Team
Lewis Stores's replyOfficial
28 Sept 2020, 07:52We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 692502
Our reference number is: 692502
Lewis Stores's reply28 Sept 2020, 07:52
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
Our reference number is: 692502
Our reference number is: 692502
Lewis Stores's replyOfficial
30 Sept 2020, 09:11Dear Miss Matabologe,
Please be advised the matter has been amicably resolved
Yours faithfully,
Lewis Stores
Please be advised the matter has been amicably resolved
Yours faithfully,
Lewis Stores
Lewis Stores's reply30 Sept 2020, 09:11
Official
Dear Miss Matabologe,
Please be advised the matter has been amicably resolved
Yours faithfully,
Lewis Stores
Please be advised the matter has been amicably resolved
Yours faithfully,
Lewis Stores
