1 reviews | Active since Dec 2016
Disgusting Service by Lewis staff
<p>a week ago my sister wrote a review about one of the staff at Lewis store who failed to do her job properly and this morning the lady by the name of Zanele took it up upon herself to call my mother and insult her for putting a review about her on hell porter then hung up I'm so disgusted by how this lady called shouting and insulting my mother then hanging up,at the end of the day she is still a customer and this isn't the type of customer service you should be giving your customers. She will be paying her bill and closing her account. People like Zanele are the reason why I will be telling people to avoid Lewis </p>
I know very well that all calls are recorded for quality purposes and I would like for head office to actually listen to that call that was placed between 08:50-55 today and actually hear what kind of people are representing your brand,I think it's ******* how my mother has been treated today really disgusting service.
I know very well that all calls are recorded for quality purposes and I would like for head office to actually listen to that call that was placed between 08:50-55 today and actually hear what kind of people are representing your brand,I think it's ******* how my mother has been treated today really disgusting service.
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We acknowledge and are in receipt of the complaint , we are in the process of investigating the matter.
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We acknowledge and are in receipt of the complaint , we are in the process of investigating the matter.
Please be advised that the matter have been resolved amicably
Please be advised that the matter have been resolved amicably
