Disgusting Customer service

I am so disappointed & so frustrated at the lack of respect & privacy Lewis Store in Pretoria North has for myself & family.

I bought a bed on credit, of which I initially agreed for a debit order, however later changed my mind & opted to pay a larger amount to pay off the debt quicker & avoid their high interest. So a couple of days after the bed was delivered, I wasted no time and went to their store to make a payment of R3000 besides, my initial deposit of R1000+ ( debit order is about R1,100). I received my statement from Lewis, stating that there is no outstanding installment for the month.

It was to my GREATEST SURPRISE & disgust, unannounced a guy from Lewis, rocks up to my door with a swiping machine, telling me I need to set up a debit order?.... Like??? Firstly you send a man to my house alone? In the present day society? GBV? UNANNOUNCED!!!! WITHOUT BEING ACCOMPANIED ATLEAST BY A FEMALE CO-WORKER TO MY HOUSE????!!!!

Not only did I pay, but I paid waaaay above what I initially agreed to monthly, surely that should make them happy?

I told the guy, I don't want a stop order anymore, it's going to take me longer to settle, plus the interest is ridiculous for me. When I got to work, I discovered they went there too looking for me... Now the whole world must know I bought something on credit at Lewis... What a joke!!!!

A couple of days later I decided to make a turn again at Lewis and made another cash payment for R3000. All was well, until the manager of the store decided to attack me, because I refuse to do a stop order.

Regardless of my privacy, safety & respect concerns... She was bent out on her books being audited and could care much of what I as a customer had to say...she even went further to tell me to settle the account and basically get lost.

Thank you Lewis... Never again, I will take your managers advise, pay & take my 5cent business elsewhere. Good day!!!