DISGUSTING CUSTOMER SERVICE

Your customers service is atrocious, from your branches to the heard office. I've been in constant communication with your branch in King williams town , and spoke to your stock person Inola 5 to 6 times at the branch and still my issues have not been resolved. Your head office is even worse evertime I try to call and ask to be put through the call never gets answered or someone releases the line before I even speak to someone.

Delivery for my items took a whole 2 weeks to be delivered and when they did deliver the were damaged, some have not been installed yet by your delivery team and God forbid that kitchen scheme falls on my daughter the will be he'll to pay. I'm tired of calling the store every single day and have that Inola person keep telling me she will call me back and never does, I'm tired of going up and down to the store to come back not assisted.

By month end you will want to debit my account for faulty goods that have not been replaced and trust me should that happen I will report your actions to the ombudsman as your have clearly broken your credit agreement and promise , I have done everything in good faith but have not received the same treatment from your employees.

The fact that you people look down on us as credit people as if we are not making you money, as a first time customer with you I'm deeply disappointed and appalled by you service and either you replace my items or cancell the damn contract to me which is null and void as you have not made all your promises and agreements.