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Patience M

1 reviews | Active since Aug 2016

22 Aug 2016, 11:15

DISGUSTED WITH SERVICE

<p>i am so frustrated with Lewis Stores Eldorado Park. I been purchasing from them for years now. I bought a fridge in December 2015. In 7 months time it stopped working. I logged a call on 08/08/2016, i then went back to the store on 15/08/2016, only to find out that the call was not logged on their system. it was then logged but i am still waiting for a technician to out. I called the store Manager Mr Scheepers, he is of no help at all! he should not even be a manager......today is now the 22nd, i have called Mr Scheepers again around 13h00. and i still do not have an answer!</p> <p> </p> <p>i cannot live without my fridge! i paid cash for this fridge.</p> <p> </p> <p>THIS IS NOT ON!</p> <p> </p>

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Replies (1)
Lewis Stores
Lewis Stores's reply21 Sept 2016, 10:33
Official

This matter has been resolved amicably. A replacement Fridge will be given to the customer pending stock availability. We contacted the customer and she confirmed the aforementioned and her satisfaction.