IA
Insaaf A

1 reviews | Active since Nov 2020

17 Mar 2022, 18:20

Discussed

So 7 March 2022 my husband and I was informed that we qualify for credit we then purchased 2 beds which the 1 was in store,there was an agreement that they would call all other stores or order from their supplier.It's the 17th today and still no bed promises are made.Yet when it gets to month end the debit goes of for both and I only have 1 this is so ridiculous...For my first time with then we having a horrible experience and how does the sales assistant go through with it if there are no stock.I'm actually furious and all the keeping doing is to apologize for an inconvenience caused.

0
Replies (4)
Lewis Stores
Lewis Stores's reply18 Mar 2022, 12:43
Official
More information was requested via email 
IA
Insaaf A's update18 Mar 2022, 12:56
Reviewer Update
Not at all!
Lewis Stores
Lewis Stores's reply19 Mar 2022, 13:30
Official
Dear Mr Adams,

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores
IA
Insaaf A's update19 Mar 2022, 13:34
Reviewer Update
I would like to thank Lewis Stores head office for their response,it's sad that I had to go to this length to get their attention...yet it was all worthwhile.I appreciate your response and concerns