DEFECTIVE FRIDGE - RUSSEL HOBBS IS A BAD BRAND

We purchased a Russell Hobbs fridge from Lewis towards the end of August 2014 and within 2 & a half months the fridge stopped working. We went into the store on the 29/11/14 and the regional manager assisted and advised that we could swop the fridge for another. We took a different model and the fridge was delivered on the 30/11/2014 despite been promised that we would receive it on the 29/11/14. After taking delivery of the fridge we took off all the blue sticky tape and saw that there was a huge scratch on the freezer door. We tried calling the store but there was no answer, the next day I called and advised the store manager of the fault and she kept asking if maybe I had damaged the fridge. The replacement fridge was delivered on the 1/12/14. At first the fridge worked properly but as time went by we noticed that the fridge had huge lumps of ice and the water dispenser leeks continuously. It has now come to my attention that Russell Hobbs fridges are of bad quality. I have contacted Russell Hobbs & was advised that they do not import these items. Lewis please fetch your low quality fridge as I do not what it. You need to replace this with another brand of high quality!!!