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So I have fallen behind on my account, just two months which while on maternity leave I managed to pay three months installments amounting to R1875 on the 21/22 August because they do not offer cover for when one goes on maternity. Then the consultant who assisted my husband explained that the next payment due was for October the 1st. Understandable, I then get a call from Leticia stating that my account is still two months behind and the amount Due is now R2075. How when I just made it up to date..??? My installment is R625 and if I paid three months up until September which month did I then miss or where are they getting their amounts from. Or did the cashier pocket the money and not update my account because I have a receipt. I do not receive statements. My account term was changed to suit Lewis even after I requested thrice it be made to the shortest term cause what mad person pays a tv off in 3years. Now they harass me everyday it nobody bothers to fix or amend the payments I already made and till today it still does not show on my credit profile. First I had issues with a bed I literally had changed three times now this. You can harass people for payment but even an up to date account you still overcharging me. Please fix your data and update my credit profile before hounding me for payment or we can go back and forth and I will not pay a cent.