D. Petersen

Hi...my name is Donaldo Petersen...i have a account at lewis stores Malmesbury...i bought thing from Lewis last year... 1str I got ****** with my cell phone.. it took lewis 6months for my insurance to give me a phone.... now after 2 months that phone just didn't give signal on 15/11/19 I went to lewis on 18/11/19. The morning, the phone tell me that the previous owner blocked phone..... i explained the consultant at lewis.... he wil come back to me.... 2weeks ago my TV didnt wane switch on i went to lewis with the TV, he wil book it in... he said.... today I went back on 18/11/19 in the morning he told me that they will replace the TV... I was so happy.... when I went back to lewis at 15h00 he said they can't give me a other TV.... wat can I do.... I don't have a other TV at home and I have children that wane watch TV.. please help