Customer Service, what Customer Service, Lewis has no clue what that is.

<p>A Couple of years back I bought a fridge and Microwave for Best Electric who is part of the Lewis Group, to make a long story short, I paid it up November 2015, much to my surprise 5 months ago I tried to open an account and I was told that on my ITC Profle I have been listed as a bad payer because I have a balance ourstanding. On contacting the branch numerous times I was told that I have nothing outstanding, but they will look into it and come back to me, this was 5 months ago. After begging for answers I contacted the Head Office , who informed me according to them I do have 1 installment outstanding, on telling them but according to the branch I have nothing outstanding I was told "we will look into this and get back to you" this is the same reply I get every time i call and I do that atleast twice a week. Finally I went back to the branch and spoke to the accounts department who told me they will take the matter up with the Reginal Manager this was 3 weeks ago, On thursday I called the branch and spoke the Myles who is suppose to be the manager and at first he told he me has no idea what i am talking about, but when I told him that the accounts department says they spoke to him, he all of a sudden knew about the incident. He assured me he would call HO and get back to me, well I was not surprised that today I had to call him back again, only to be told HO did not get back to him, and no he did not follow it up again!! I am lost I have no idea where to turn to anymore!</p>