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MakaHlengisizwe M

1 reviews | Active since Sept 2021

21 Oct 2021, 16:55

Customer satisfaction

I had a good experience with Lewis stores. When I indicated I was not happy with the product I bought, the store offered me an opportunity to change the product to the one I will be satisfied with within a short period of time. They gave me a new product with no extra costs.

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Replies (1)
Lewis Stores
Lewis Stores's reply22 Oct 2021, 08:12
Official
Dear Miss Mbatha
We are very happy that we could resolve your complaint. 
We are sincerely apologetic for any inconvenience you have endured. 
Each and every Customer is special to us and we pride ourselves on Impeccable Customer Service. 
The Lewis Team