COMPLIANT TO LEWIS GROUP. POOR CUSTOMER CARE

Poor poor poor customer care. Lewis store in Bizana Store manager by the name Patrick Kwanyana Showed no respect or care to us as the Customers. There was a microwave advertised for a "wrong amount" they only telling us this after they have even collected the microwave for to purchase. As far as we all know, whatever amount the product is advertised for, is what we as the customers will purchase it for. (product was advertised for X when we are paying they want Y and told us that they put the wrong amount on the microwave) The so called store manager refused and made us pay for the amount that it was not advertised for. We asked to speak to him, he refused even after two of the employees asked him to come to us since we called for him. I don't understand how a store manager would rob us in the day light like this. I feel sorry for the people who will still support Lewis group, I don't see myself walking into that store ever again, so as all the people that I know off, I shall share my experience with them. The least a manager should do is talk to me as the customer and explain whatever he needs to explain to me, but refusing to see me even after I have asked to see him, on top of that I am forced to pay an amount that the product was not advertised for. I am really upset about how I was treated today, even trash is treated way better than this!