Complaint Regarding Unfair Treatment of Pensioners

They are the worst. They give credit to pensioners knowing they can take advantage of them because they are older. Honestly, who still has an account with Lewis in 2025? Mostly vulnerable, elderly people.

They harass and pressure older customers with numerous calls, fully aware that pensioners only receive their grant after the 3rd of each month, yet they still pile on interest. I called in on behalf of my mother and was told she needs to verify, even after explaining the situation.

My advice: Do NOT open an account with them, especially if you are an elderly person.