BD
Busi D

1 reviews | Active since Apr 2021

21 Jul 2023, 22:33

Complaint

Credit checks are done without client's consent. I received a notification that a credit enquiry was done on my profile without my consent, was not even in the store. I visited the store last year, ever since then I've been getting sales calls, declined and then on the 18th July I saw an enquiry was made. Too many enquiries on someone's credit profile reflects negatively on their credit profile, not to mention its wrong to do it without the clients consent, it's misuse of information.

0
Replies (2)
Lewis Stores
Lewis Stores's reply22 Jul 2023, 09:13
Official
More information was requested via email.
BD
Busi D's update22 Jul 2023, 12:42
Reviewer Update
I sent an email, no response. I don't understand why I needed to write a review first in order to get a response. I responded with what you required. I hope you will ensure that credit checks without consent of customer will stop.