MM
Motlalepule M

1 reviews | Active since Nov 2016

12 Nov 2016, 22:17

Complaint

<p>I have purchased couches at Lewis store in Rooderpoot, i then took them for repairs beacause they were faulty. I discovered they were delivered but not at my adress. To my suprise I was called by the consultant instructing me to pay. I then told them that i cannot pay for things I don't hAve with me. I escalated the matter to the branch manager but he did not entertain my story all he wants is the money to be payed. The instalment is increasing every day and I will not pay for things I don't hAve. I did not sign the delivery note and therefore I will not pay but my name is affected. How do I deal with such i need advise.</p>

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Replies (1)
Lewis Stores
Lewis Stores's reply14 Nov 2016, 08:45
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 557279