complain

Good day,

I called headoffice yesterday 26 june to ask for settlement letter I spoke to Dumi I have been waiting and I decided to call the Branch where I opened the account umtata branch and spoke to Zweli the manager there who told me that I have to go to the store in person they cant email that its the company policy I had a similar treatment when I was buying the stove now I just want to pay the stove and I want nothing to do with Lewis store the treatment is just bad im so angry this is 2019 whats the point of technology if we still have to show faces where we are less respected and that Dumi didn't even log a call to request my letter can someone help