MM
Moshalagae M

1 reviews | Active since Sept 2015

10 Jan 2020, 09:35

CLOSE MY LEWIS ACCOUNT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Had an account with Lewis, when I was struggling to maintain this account they handed my account to Blake(Their collections department). Blake offered me a 50% discount to pay the account, of which I did within a 2 months arrangement. Even received my paid up letter. Yesterday I contacted Lewis stores to close my account, because I will no longer be needing it. Lewis stores said they will request someone from the accounts department to contact me. The person called me today and mentioned that they cannot close the account because the account is with Blake. I called Blake to close the account, they said the account is no longer with them because its paid up and the paid up letter has been issued out. I would like to close my Lewis account and demand that someone ensures this happens!!!!!!!!!!!

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Replies (2)
MM
Moshalagae M's update15 Jan 2020, 14:27
Reviewer Update
Blake have sent me confirmation that my account is closed on their side. I have not received any confirmation from Lewis that my account has been closed. I was contacted by one of the managers in Cape Town requesting for proof of the x2 Payments I made in response to the Blake 50% settlement discount amount. Please advise if my Lewis account has been closed....
Lewis Stores
Lewis Stores's reply20 Jan 2020, 09:07
Official
Dear Sir/Madam,

Please be advised this matter has been amicably resolved

Yours faithfully,

Lewis Stores