Cash Back

Item: Lewis Stores
Rating: 1
Author: Zinhle N

Beares or Lewis Furniture shop currently running a promotion of receiving cash back if you buy on credit. I bought Furniture almost 3 weeks ago but I haven't received my cash back of R2500 as per their promise. Whereas their Admin promised that the money will be received once delivery is done. Currently no phone call from their office, I am the one who keeps calling and following up with no luck but another promise that my cash back will be paid to me, they're just waiting for few customers to come make payments. Which is not my fault the Store and management should just keep their promise. The store owes me R2500 as per promise and no one is even bothering to call but I am the one who keeps calling

Helpful (0)

Replies (3)

Zinhle N's updateReviewer Update

08 Jun 2022, 16:41

Thanks for the Call from Lewis Head Office, it's really shows you care about customers. At a branch level there's still more work to be done because that where they're lacking.

Zinhle N's update08 Jun 2022, 16:41

Reviewer Update

Thanks for the Call from Lewis Head Office, it's really shows you care about customers. At a branch level there's still more work to be done because that where they're lacking.

Lewis Stores's replyOfficial

13 Jun 2022, 10:21

Dear Miss Ngcobo

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores

Lewis Stores's reply13 Jun 2022, 10:21

Official

Dear Miss Ngcobo

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores

Zinhle N's updateReviewer Update

13 Jun 2022, 10:44

Thank you so much for attending to my query for as quickly as you had. All sorted out.

Zinhle N's update13 Jun 2022, 10:44

Reviewer Update

Thank you so much for attending to my query for as quickly as you had. All sorted out.