kK
karynajacobs K

1 reviews | Active since Feb 2017

22 Feb 2017, 12:51

Calls day and night (and weekends) that are not for me

<p>I receive a minimum of three calls per day, including weekends, that are not for me! It doesnt matter how many times I tell the operator not to call me again they do so anyway. I have called them back numerous times to tell them to stop calling me, but then they tell me they do not have my number on their system but they will inform their management. Yesterday when I said I was the person they were looking for (which obviously isnt true) they started asking me about a credit application, that the call is recorded, and I will need my ID number, my proof of income etc.</p> <p>I cannot explain how crazy upset I am about these constant calls.</p> <p>WHAT THE HELL IS WRONG WITH LEWIS STORES? ARE THE PEOPLE WORKING FOR YOU COMPLETE IDIOTS? AT LEAST 100 CALLS RECEIVED NOW FROM NUMBER ********** 066.</p>

0
Replies (3)
Lewis Stores
Lewis Stores's reply22 Feb 2017, 13:22
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 563682

kK
karynajacobs K's update22 Feb 2017, 15:12
Reviewer Update

Wow, how un-impressive.

Lewis Stores
Lewis Stores's reply23 Feb 2017, 14:14
Official

Please be advised that this matter has been resolved amicably.