1 reviews | Active since Oct 2016

09 Oct 2016, 14:04

blacklisted

<p>i opened an account with lewis in 2012...unfortunately in 2013 after missing payment for three months they collected the tv set with hi fi system ...to my surprice i found out i was blacklisted two weeks ago ,,they never tried to contact me regarding the matter...when i went to the shop to enquire they told my account has been handed over to their lawyers . when i asked why because they took their product ..they told me just to clear my name i need to pay R 12.000 ....what i dont understand is how do they list me when they took their entertainment system and what wud i be paying for if i were to pay the 12.000....does this mean that if i pay this money will they return the tv back to me .....if anyone has an idear how this works please assist coz am ready to take the legal route </p>

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Replies (2)
Lewis Stores
Lewis Stores's reply10 Oct 2016, 09:20
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 554737

Best regards,

Lewis Stores
Lewis Stores's reply13 Oct 2016, 16:04
Official

Please be advised that this complaint has been resolved

Best regards,