Bad service, *************, lies

Very bad service, i mean how can they debit twice in a month and when i asked for my money back they told me that i must bring bank statements how so coz the lady that was helping me said it does appear on the sistem that i paid twice and her name was NOMSA from protea Glen mall..... They are very good at calling wanting their money but when it's them to refund treating me like am some kind of a ********.... Yazi at first they where coming nicely but now it's totally *******, I'm never going to do business with them ever again🚮🚮🚮🚮