Bad service lewis west street durban

I was at lewis west street durban. Was assisted by zone mthembu she helped me.and i got approved for credit. Only when it was time to get my furniture. I was told that they wont deliver where im staying which is less then 30km from the store. Im very dissapointed. I got of work was working night shift i did not sleep they kept me there for almost 3hours only to be told my application will be canceled.