RA
Razia A

1 reviews | Active since Dec 2019

10 Jun 2021, 20:09

Bad service

Worst experience in the Mitchell's plain town centre branch staff was so rude and didn't even care if there was customers in the shop they were arguing as well as one of the staff members made a rude comment after speaking to a customer on the phone. You give me a broken cupboard then replace it with another broken cupboard and still to top it off I still didn't get my cupboard to top it you guys over charge when the cupboard I wanted was for R380 you guys charge me R480 I'm not making payment until this is sorted. You need to bring order to that store asap otherwise I will be posting all over about your bad quality of furniture and the bad services you have on every social media platform Facebook, Twitter, Instagram, Pinterest and hello Peter.

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Replies (3)
Lewis Stores
Lewis Stores's reply10 Jun 2021, 21:20
Official
Thank you for bringing the above to our attention.

The Lewis Team.
Lewis Stores
Lewis Stores's reply11 Jun 2021, 08:22
Official
More information was requested via email.
Lewis Stores
Lewis Stores's reply21 Jun 2021, 14:30
Official
Dear Mr Darries,

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores