PR
Patricia R

1 reviews | Active since Sept 2024

17 Sept 2024, 13:12

Bad Service

Good Day,

I hope this query finds you well. I would kindly like to have your assistant, because i Purchased a TV at Modjadjiskloof Duiwels with an installment. I bought the TV on the 16 December 2024 and around July 2024 TV didn't want to turn on and i returned the TV to the same store I bought it. I have been waiting for the TV since and they keep on delaying.

***

I would kindly like to get your assistant.

kind regards. Patricia Rampedi

0
Replies (2)
Lewis Stores
Lewis Stores's reply19 Sept 2024, 15:01
Official
Dear Miss Rampedi

Please be advised this matter has been amicably resolved

Yours faithfully
Lewis Stores



PR
Patricia R's update21 Aug 2025, 03:16
Reviewer Update
Good Day,

I hope this query finds you well. I would kindly like to have your assistant, because i Purchased a TV at Modjadjiskloof Duiwels with an installment. I bought the TV on the 16 December 2024 and around July 2024 TV didn't want to turn on and i returned the TV to the same store I bought it.

They replaced a TV September 2024 after I logged a complaint. Now the same TV model there's no sound but there's a display and it's been weeks.

I went to the store and logged a complaint and they advised me they will come and collect the TV since it's risky for me to deliver the product to their store. I have been waiting for TV to be collected and replaced for weeks now.

***

I would kindly like to get your assistant.

kind regards.
Patricia Rampedi