KT
Karabo T

1 reviews | Active since Nov 2019

20 Nov 2019, 20:38

Bad service delivery

I bought head bedroom suit on the 4 Aug 2019, I missed 2 installments due to my phone was ****** and I couldn't do Sim swap because the person was using my phone and Sim they are 24 hours online. I went to Lewis at Jubilee mall to report this, but they didn't take my report seriously, today they came in requesting R1074.00 cash or they repossess the furnisher, I didn't have money by the time they repossessed them, and they have insurance that I took from the store. Any advice please

0
Replies (2)
Lewis Stores
Lewis Stores's reply21 Nov 2019, 08:29
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 662964
Lewis Stores
Lewis Stores's reply21 Nov 2019, 14:09
Official
Dear Sir/Madam,

Please be advised this matter has been resolved amicably

Yours faithfully,

Lewis Stores