RK
Reneilwe K

1 reviews | Active since May 2021

30 Jun 2021, 20:08

Bad service by Lewis stores

I bought a dining room suite at Lewis Stores Mams Mall last week Friday. The table top and the stand are separate entities that had to be fastened together with *****s. Apart from the fact that they delivered at night, the table was not tightly fastened.Either the *****s were too small or the guy just didn't care. I made them aware of my dissatisfaction and they promised to rectify their mistake but till now they haven't showed up. Now I'm stuck with a table that tips over to one side.

0
Replies (2)
Lewis Stores
Lewis Stores's reply30 Jun 2021, 22:02
Official
Thank you for bringing the above to our attention.

The Lewis Team.
Lewis Stores
Lewis Stores's reply01 Jul 2021, 16:29
Official
Dear Miss Kgwete

Please be advised this matter has been amicably resolved.

Yours faithfully,
Lewis Stores