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collen P
1 reviews | Active since Jun 2014
03 Jan 2022, 10:45
BAD SERVICE, BAD QUALITY PRODUCT, IRRESPONSIBLE BEHAVOUR BY HEAD OFFICE
Since my last review, 14 Dec 2021 at 12:23 pm , I have not heard anything from either the head office or the store, they have however sent someone to take pictures of their terrible quality product, they also called me for a debit order that did not go through, Now, they expect me to keep paying for this so-called product, no one is taking responsibility nor acknowledging my complaint and as I said, this is not the first complaint, UNTIL THIS IS RESOLVED I AM NOT PREPARED TO MAKE ANY PAYMENTS, I WILL BE AS IRRESPONSIBLE AS THEY ARE.
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Replies (2)
Lewis Stores's replyOfficial
03 Jan 2022, 11:13Thank you for bringing the above to our attention.
Lewis Stores's reply03 Jan 2022, 11:13
Official
Thank you for bringing the above to our attention.
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collen P's updateReviewer Update
03 Jan 2022, 11:38You can thank me all you want, your unprofessionalism from the stores is appalling, let alone head office level. The store just sends people to my house without prior arrangements, they call me to ask me about a debit order date which they should know about, moreover, my debit went off earlier than it should, no one told me this and now I have to run to the same store/merchant that is rendering such terrible service and extremely bad quality product?
Until this product is replaced with better quality or different product within the same range, I am not paying, I am fed-up, I have afforded you adequate time to resolve this, and still, you have failed. It'll be a miracle should this be followed through and resolved, I am prepared for anything at this point. I am so Angry to say the least.
Until this product is replaced with better quality or different product within the same range, I am not paying, I am fed-up, I have afforded you adequate time to resolve this, and still, you have failed. It'll be a miracle should this be followed through and resolved, I am prepared for anything at this point. I am so Angry to say the least.
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collen P's update03 Jan 2022, 11:38
Reviewer Update
You can thank me all you want, your unprofessionalism from the stores is appalling, let alone head office level. The store just sends people to my house without prior arrangements, they call me to ask me about a debit order date which they should know about, moreover, my debit went off earlier than it should, no one told me this and now I have to run to the same store/merchant that is rendering such terrible service and extremely bad quality product?
Until this product is replaced with better quality or different product within the same range, I am not paying, I am fed-up, I have afforded you adequate time to resolve this, and still, you have failed. It'll be a miracle should this be followed through and resolved, I am prepared for anything at this point. I am so Angry to say the least.
Until this product is replaced with better quality or different product within the same range, I am not paying, I am fed-up, I have afforded you adequate time to resolve this, and still, you have failed. It'll be a miracle should this be followed through and resolved, I am prepared for anything at this point. I am so Angry to say the least.