Bad service

DANIEL HENNING ACC NO : *** ID NO : *** 088 CELL : ***

I opened an account with Lewis, I signed the debit order to be deducted from my account on the 1st of each month. Lewis does not keep to this arrangement. The debit order is going off every month I without any defaults, however they placed me on credit bureau for 'm sip payment which is incorrect. I am not happy at all and will never advise anyone to take up a contract with Lewis. This is the worst service I have experienced from any retail company. I have proof of my bank account that all my debit orders were paid. I need an urgent explanation for my name being placed on clear score and I also need my name to be removed, if not so I will contact the ombudsman. Alternatively contact my mother on ***