lL
ledigathembi L

1 reviews | Active since Oct 2016

08 Dec 2021, 17:33

Bad service.

I have recently opened a account at the s****, the store swiped my card for debit order. Some how someone got it wrong I get a call from the store on the 3rd threatening me to come collect the furniture because I didn't pay. I tried to arrange payment even though this is not my fault. All the people I spoke to trying to resolve this issue had the guts to tell me to go borrow money. The service was poor first at the store, my delivery was late the store manager made promises they could not keep. The coffee table they bought had scratches and the delivery guys advised the they assembled it on van.

I have never delt with such *********** people. The sale lady that assisted me whatapps me on my personal number to tell me they coming to repose.

0
Replies (2)
Lewis Stores
Lewis Stores's reply10 Dec 2021, 16:12
Official
Dear Miss Lediga,

Please be advised the matter has been resolved

Yours faithfully,
Lewis Stores
lL
ledigathembi L's update12 Dec 2021, 23:33
Reviewer Update
Matter has not been resolved.. Please advise how my complaint was addressed and resolved..

All that happened is I got a call to ask if I want a debit order loaded once again for it to fail once again.