Bad service

Item: Lewis Stores
Rating: 1
Author: anna B

<p>At first the service was great i recieved my 2 couch sets the same day..... 2 day later i phoned in the one set has 2 broken couches they promised to exchange it in the week...... i have phoned about 6 to 10 times in almost 2 weeks every time a different excuse but no service.</p>

Helpful (0)

Replies (3)

Lewis Stores's replyOfficial

03 Mar 2017, 13:20

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 564473

Lewis Stores's reply03 Mar 2017, 13:20

Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 564473

anna B's updateReviewer Update

06 Mar 2017, 13:58

Thanks to customer care my problem was resolved quickly

anna B's update06 Mar 2017, 13:58

Reviewer Update

Thanks to customer care my problem was resolved quickly

Lewis Stores's replyOfficial

06 Mar 2017, 14:53

Please be advised that the matter has been resolved amicably.

Lewis Stores's reply06 Mar 2017, 14:53

Official

Please be advised that the matter has been resolved amicably.