bad service

<p>I have an account with Lewis stores then I got retrenched at work on september 30TH and I paid my account then I went to store with my retrenchment letters they faxed it but i didn't get any respond the only thing I'm getting its sms from thrthe store that I must come and pay the account .when I opened this account they told me that there's an insurance but I'm surprised now when they are not paying and no respond..my account number is 0 ********** 25.it's unfair what it doing guys</p> <p> </p>