1 reviews | Active since Mar 2009
Bad service
<p>Below is the email I sent to Lewsi on 28 July 2016, 4 Aug 2016 and 16 Aug 2016. Still no reply.</p> <p>I arranged between Lewis Krugersdorp and Lewis Aliwal North for a delivery on 12 July 2016 at 16:00 as we arrived in Aliwal North on 12 July 2016 and had to use the bed and fridge that we ordered but at 16:30 we were contacted by Lewis Aliwal North and informed that they will not be able to deliver as arranged and that the delivery will only be at 9:00 the following day. We received the bed (no fridge) at 14:30. I told the delivery gentlemen that if the fridge was not delivered at 15:00 they could take the bed back and that I will purchase the bed and fridge at a different store. The fridge was delivered at 15:00. Because of all this we had to stay at a guesthouse for 2 nights at R 900.00 per night. Please investigate and inform me if I will be compensated for the guesthouse. Regards Inez</p>
So much for customer service, I was told to take it up with the branch myself.
So much for customer service, I was told to take it up with the branch myself.
Matter has been resolved
Matter has been resolved
Matter has been resolved
Matter has been resolved
Matter has been resolved
Matter has been resolved
