Bad quality products as well as don't care if people must pay extra for faults they doing there with the accounts.

After my previous review regarding Lewis Stores Stellenbosch, and I was been contacted by somebody from head office, I decided to go get the bank statements and took them directly to Stellenbosch branch. There I was told they couldn't do anything about the double billing each and every month. So everytime when they debit my account and the one amount doesn't go off my bank charge me a fee because the debit order doesn't go throw. Because the first time I do experience problems and told them my bank info did change it happen that one payment didn't go off so they increase the amount I always pay to R1500. But for one or other reason they keep the R1350 amount which I was suppose to pay on the system. 2 months ago they charge on the end of the month the R1500 and then beginning of the month the R1350. Because there wasn't enough fund in account to cover both I been charge by my bank again for the problem which was occur. This month they charge the 30th August R1350 and on the 2th September R1500. Only the R1350 went off but again because there wasn't enough funds my bank charge me again. Unfortunately if a debit order doesn't go off the bank charge a penalty fee or like the bank call it an admin fee. Now except for the R150 which I could show the manager at head office there is now up to now again another R650, which I owning the bank now again. The R150 I did pay but not yet the R650. So in total I must pay the bank back R800. Because previously with the change of bank and because they know they make a fault previously they give me a carpet worth R1350 amount. So if it going on with this trade that I need to keep on paying my bank back it happens that I was actually paying for the carpet which I wasn't in need of. After I did receive the call yesterday again which say my account wasn't pay, I did send photos throw to them because if I want to go in with bank statements etc I must pay transport to the bank and then to them because I am staying on a farm and didn't have my own transport into town. On the photos off my bank it shows very clear that an amount of R1350 went of on the 30th August. The lady who is in the account department did phone me to told me they didn't receive payment for August. I am very unhappy about this because it keep on going and going. Like I say I did contact them and the guy did show the things to his manager which I now here I busy talking to a Mr Philander. Unfortunately I do have to pay like for 2 years more on the account. And going on at this rate for double charging and it seems the bank increase also if debit order try to go throw more then one time I will be able to have one or 2 payments been taking off because if i only take R150 x 24 months then it will happen that I paying for the 2 years my bank R3600 back because of double charging every month. So even with the higher amount of R1500 it is suppose to be 2 payments at them. Maybe if they need somebody who can go do there books that they can stop charging double, then it will be extremely great. And like I say unfortunate I did run out of data otherwise I would be able to show the manager that they when I did went in and she didn't have to tell me there is nothing they can do to this. I will definitely not recommended anyone to do business with them, because service isn't good. I did bought a duvet set also with when I bought my bed there and sorry to say it for the price I pay for the duvet set it is not worth it. I need to do from November I did purchase the things already like 6 times needle work on the duvet set also. So the price for the duvet and the quality of it there is a huge difference. I hope this will be the last time I need to write a review about this. Because it just seems they didn't care at all. Greetings Engela Grobler