Bad customer service and a very rude cashier they have at lewis her name is dikeledi radebe

Good day

Im disappointed and very hurt ,i have a new born baby nd i needed a chest of drawer for my babys clothes so i send my sister to lewis at setsing phuthaditjhaba to buy me a chest of drawer for my baby ,wen they arrived at the store they found it but it was a damaged chest of drawer on display ,my sister asked if they have a new 1 they said yes .my sister payed fir the chest of drawer den came home to wait for the delivery .

They came to diliver the same damaged chest of drawer that was on display and damaged we called the store same time to tell them ,they said they will fetch it and refund us .we waited for their call but to no avail so we called the sore again thats wen they rudely told us they will refund us after a week .wich wont work for me the reason i bought the drawer was for my babys things to be kept on a tidy space .

I am so hurt and disappointed in the lewis store

Here is my number ***

All i ask for now is not even a refund i need a new chest of drawer but if they fail then i will need a refund