BAD BAD BAD SERVICE LEWIS STORE

Item: Lewis Stores
Rating: 1
Author: Hanneli B

What an bad experience we had with them, my husband has got an account with them every single month we do our EFT payment for some reason they have split our account so we have to account with them every single month they take the payment on just one account then leave the other one to go in arrears. Every single month phone cal email phone call email ,now they have listed him as a bad payer even thought we have all the proof of payments , they keep on saying it is not them what do we do ........ I know close your account and tell everybody about the endless problems we have with them

Helpful (0)

Replies (3)

Lewis Stores's replyOfficial

06 May 2019, 13:28

We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.

Our reference number is: 638644

Lewis Stores's reply06 May 2019, 13:28

Official

We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.

Our reference number is: 638644

Hanneli B's updateReviewer Update

06 May 2019, 13:45

Lies Lies we were on the phone with them, they said somebody will phone by 13H30 nobody phone ,......................shoud have made a bet with somebody

Hanneli B's update06 May 2019, 13:45

Reviewer Update

Lies Lies we were on the phone with them, they said somebody will phone by 13H30 nobody phone ,......................shoud have made a bet with somebody

Lewis Stores's replyOfficial

09 May 2019, 10:01

Dear Sir / Madam

We refer to your email of 6th May 2019.

Please be advised that the complaint has been resolved, amicably.

We now consider the matter as closed.

Regards,

Lewis Stores
Customer Service

Lewis Stores's reply09 May 2019, 10:01

Official