1 reviews | Active since Mar 2016
Bad Attitude,Damaged Bed
Purchased a bed at Lewis,Lephalale.Within a few days bed became loose and made some noise.da base is very very loose.I reported the bed in November and was given a warranty certificate. I kept going to store and phone to check on progress. eveytime I went was always the following month would receive the bed. The staff were always so mean, I even cried at their attitude towards me.<br> I was eventually told to stop coming to shop in order to save my transport fees and communicate with the complaints administrator \Lebo\". Whenever I call she does not pick up or sum1 else answers it.Decembers season was told me manufacturers were not working I wil receive in January 2016.january 2016 was told I would receive in February. Later (26/02/2016) was told the manager had stopped the authorisation of complaints processes, I cannot receive the bed. A Few (03/03/2016) days was told they have changed the bed suppliers and my complain its still going to take long to be processed.<br> Every month keeps being another month. Its been months now, am still waiting for my bed."
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Please be advised that this complaint have been resolved amicably.
We have contacted the customer who confirmed the above and that she is satisfied.
We thank you for bringing this matter to our attention.
Yours faithfully,
The Lewis Group
***
Please be advised that this complaint have been resolved amicably.
We have contacted the customer who confirmed the above and that she is satisfied.
We thank you for bringing this matter to our attention.
Yours faithfully,
The Lewis Group
