Ba service

They delivered furniture that is not in a good condition at all. I reported the matter to Banyana and Stanley the same day but nothing was done. They have been promising to come and exchange or fix it. That was in December last year until now. <br> <br> Now I am worried becasue I have to pay my fiist installment this month end but how can I pay for something I am not happy with and the managers are not even taking me seriously. <br> <br> Please help!!!